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Contact Center

Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.

4 Easy Tips to Boost the Quality of Your Contact Center Services

4 Easy Tips to Boost the Quality of Your Contact Center Services

The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not [...]

By: Seb Malupa | December 27, 2017 | Categories: Contact Center | Tags: contact center, contact center outsource, contact center outsourcing | 0 Comments

5 Outsourcing Advantages

OUTSOURCING ADVANTAGES

5 Outsourcing Advantages

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4 BPO Tips to Improve Your Partner Relationship

bpo tips

4 BPO Tips to Improve Your Partner Relationship

Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue [...]

By: Joan Rivera | April 4, 2016 | Categories: Business Process Outsourcing, Call Center, Contact Center | Tags: | 0 Comments

The Newest Competitive Weapons of Call Centers

call center in the philippines

The Newest Competitive Weapons of Call Centers

Customer service is very important in one’s business. As for business owners like you, this is how you take good [...]

Office Space Demand in MM Remains Strong Thanks Mostly to BPOs

bpo philippines

Office Space Demand in MM Remains Strong Thanks Mostly to BPOs

BPO NEWS There is still a very strong demand for office spaces in Metro Manila because of the many companies [...]

By: Seb Malupa | June 6, 2013 | Categories: Business Process Outsourcing, Call Center, Contact Center | Tags: | 0 Comments

PHL BPO Sector Maintains $16-B Target Despite Strength of Peso

bpo sector ph

PHL BPO Sector Maintains $16-B Target Despite Strength of Peso

The continued strength of the peso may be a problem for the country’s BPO sector, but it is not enough [...]

By: Seb Malupa | May 31, 2013 | Categories: Business Process Outsourcing, Call Center, Contact Center | Tags: | 0 Comments